Your privacy on the bd18 platform is our top priority. This policy explains in detail how we collect your information, why we use it, and how we keep it secure.
Last Updated: January 2026
When you register and use bd18, we collect various types of information needed to deliver the best experience and maintain a safe environment. The different data categories are explained below.
At registration, we collect your name, date of birth, email address, mobile number, and password. National ID or passport information may also be collected for age verification purposes. This data is used to confirm your identity and keep your account secure. bd18 does not serve users under 18, and age verification is part of our policy. Providing false information may result in account suspension.
When you use bd18, your device's IP address, browser type and version, operating system, and device ID are automatically recorded. This information helps us monitor platform security and resolve technical issues. For mobile app users, device model, screen resolution, and network carrier details may also be collected. This data is not used on its own to identify you personally — it feeds into broader security analysis.
For BDT transactions, we collect your mobile banking numbers (bKash, Nagad, Rocket), bank account details, and transaction history. This information is used to process deposits and withdrawals and to prevent financial fraud. bd18 never stores your full payment card number — all card payments are handled entirely through secure third-party gateways. All financial transaction records are retained for a set period in accordance with regulatory requirements.
We automatically log the games you play, sports events you bet on, time spent on the platform, and pages you visit. This usage data helps us improve our services, deliver relevant offers, and monitor responsible gaming. It also helps us detect unusual activity and keep your account secure.
Bd18 uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties. The primary purposes are outlined below.
Confirming registration, securing login sessions, and sending account-related communications.
Verifying deposits and withdrawals, processing financial transactions, and preventing fraud.
Analyzing usage patterns to develop new features and improve the overall gaming experience.
Identifying unusual playing patterns to provide timely support and ensure user protection.
Keeping you informed about bonuses, rewards, and special offers tailored to your preferences.
Maintaining records required to comply with applicable laws and regulatory guidelines.
We never send marketing messages without your consent. You can opt out of marketing communications at any time through our support team. bd18 always defines a clear purpose before using your data and collects only the minimum information necessary. Where your consent is legally required before using your data for any purpose, we will ask for your explicit permission.
Bd18 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help our platform remember your preferences and maintain your login session. Some features may not work correctly without cookies.
We use three main types of cookies. First, Essential Cookies which are required for login sessions, security tokens, and core platform functionality — these cannot be disabled. Second, Functional Cookies which remembers your language preferences, layout settings, and personalized experience. Third, Analytics Cookies Tracks page visits, click patterns, and usage time to help improve our services.
You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies will prevent you from logging in or making transactions on the platform. We do not use tracking cookies for third-party advertising networks, and your browsing data is never shared with advertisers. Contact our support team to learn more about bd18's cookie policy.
Bd18 uses industry-standard security technologies to protect your data. All data transmissions are secured with SSL/TLS encryption, meaning every exchange between your browser and our servers is fully encrypted. Stored data is also kept in encrypted format to prevent unauthorized access. Passwords are never stored in plain text — only as secure hashes.
Relevant data is retained for as long as your account remains active. Once an account is closed, most personal information is deleted within a defined period. However, financial transaction records may be retained for a specified duration due to legal obligations. bd18 manages your data on a regular basis, and once the retention period expires, it is securely deleted.
Our security team conducts regular system audits and swiftly addresses any vulnerabilities identified. Two-factor authentication is available on your account for an extra layer of protection. If suspicious login activity or unusual behavior is detected, we will automatically alert you. In the event of a data breach, we will notify affected users within the timeframe required by law and take all necessary protective measures.
Bd18 never sells your personal information or shares it with third parties for advertising purposes. That said, limited information may be shared in specific situations necessary for operating our services, as clearly outlined below.
Payment Processors: Minimal financial information is shared with approved payment gateway providers — including bKash, Nagad, and Rocket — solely to process transactions. These payment partners operate under their own strict privacy policies and are not permitted to use your data for any other purpose. bd18 works exclusively with payment partners that are registered and authorized in Bangladesh.
Legal Obligations: We may be required to disclose certain information in response to applicable Bangladeshi law, court orders, or valid requests from government authorities. Before doing so, we verify the legal validity of each request and share only the minimum information necessary to fulfill it.
Technology Service Providers: We work with trusted technology partners for server hosting, cybersecurity, and technical support. These partners are contractually obligated to protect the confidentiality of your data and may only process it according to our instructions — never for their own purposes. bd18 regularly evaluates all third-party partners to ensure they meet our privacy standards.
As a bd18 user, you have clear rights over your personal data. We believe every user is entitled to control their own information. Your key rights are detailed below.
You can find out at any time what personal information we hold about you. A simple request is all it takes to receive a copy of your data.
If any of your information is inaccurate, you can request a correction. Some details can be updated directly from your account settings.
After closing your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
In certain circumstances, you can request that the processing of your data be restricted — for example, opting out of marketing communications.
Bd18 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and notify you via your registered email or mobile number. Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly. The date of the latest update will always be shown at the top of the policy.
For any questions, requests, or concerns regarding your data, please get in touch with us. Our privacy team typically responds within 72 hours. Email us at: support@bd18.biz. For more information on responsible gaming or account management, visit our FAQ View page.